Shipping policy

Shipping Policy

Last updated: 12/16/2025

 

Thank you for shopping at Whimsy DIY Studio! This Shipping Policy explains how orders placed on whimsydiystudio.com are processed, shipped, and delivered.

Processing Times

  • Orders are typically processed and shipped within 1-2 business days.
  • Orders placed after 3 PM EST may ship the next business day. We do not ship on weekends or holidays.

 

Shipping Methods & Cost

  • Standard Shipping (US): Calculated Rates (or Free for orders over $65).
  • Expedited Shipping (US): Calculated Rates at checkout
  • International Shipping: By special order only, please contact us info@whimsydiystudio.com or through our contact us link on the homepage. Cost and times vary by country.
  • International customers are responsible for any customs duties, taxes, or import fees.

 

Estimated Delivery

  • Standard US: 3-7 business days after processing.
  • Expedited US: 1-2 business days after processing.

 

Shipping Restrictions

  • We currently ship to all 50 US states, APO/FPO addresses.
  • We cannot ship to PO Boxes

 

Tracking & Lost/Damaged Items

  • You'll receive a tracking number via email once your order ships.
  • If an item arrives damaged or is lost in transit, please contact us within 7 days at info@whimsydiystudio.com.

 

Returns & Exchanges

  • See our separate Return Policy page for details on returns.

 

This Shipping Policy is provided for general informational purposes and does not constitute legal advice.